Malaysia is implementing the e-invoicing system to enhance the efficiency of Malaysia’s tax administration management. The following terms are applicable on the data that provided to us for e-invoicing purposes.
You agree and acknowledge that when you transacted with us, it is obligatory for you to provide the information which we request from you. You further agree to the disclosure of information contained in this portal and understand that the disclosure is voluntary, and that any personal information about you, your company, its officers, directors, and shareholders/owners, and/or any employee or other person working on behalf of your company has been voluntarily provided to The Company and its subsidiaries/affiliated entities (“The Company”).
You confirm that all the information provided to us is up to date, accurate and complete. You may update information of personal profile and company profile in the portal should the need arises. You are solely responsible for ensuring the accuracy, adequacy and completeness of the information given for the purpose of e-Invoice request. The Company is not obliged to verify the accuracy, adequacy and completeness of the information. We may also decline to process the requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize others’ privacy, are extremely impractical, or for which access is not otherwise required by prevailing laws or regulations.
The Company will not be liable for any cost which you may incur for submitting e-Invoice request. The Company also will not be liable for any loss or damage to you arising from any delay/error in obtaining the validated e-Invoice based on the aforesaid information or by any action taken by The Company or any validation by the relevant authorities in reliance on the information as provided by you.
Your access and use of the portal is conditional upon your acceptance and compliance with the terms and conditions contained in this portal. The Company may from time to time, without giving prior notice to customer vary, add or amend the terms and conditions herein set out. By continuously using the portal, you shall be deemed to have accepted the variation, addition and/or amendments of the terms and conditions herein.
By disclosing such information to us, you agree and undertake to us that all necessary consents from the relevant data subjects to whom the personal data relates either have been obtained for the disclosure of their personal data to us, for our collection, use and/or disclosure for the aforesaid purposes and that such consents have not been withdrawn, in accordance with the standards set out in the Personal Data Protection Act 2010.
With respect to personal data that you provide to us, you confirm that collecting, assessing, processing, storing and uses and/or transfers any data (including but not limited to any confidential information or personal data) will not place us in breach of any applicable data protection legislation. Further, you agree to indemnify us on any legal actions taken against us due to any wrongful, inaccurate or invalidated personal data provided by you.
The information acquired by us in the course of collecting data for e-Invoice issuance will not be disclosed by us to other parties except as required by the relevant authorities and/or by law. We will only retain history of your submission up to 12 months or any period that deem needed to ensure compliance with relevant authorities and/or by law. You are encouraged to retrieve and download required documents on timely manner. We will not be able to regenerate old records of your e-invoice once it is removed from the portal.
We will take necessary precautions, both administrative and technical, to safeguard your information against loss, theft, misuse and unauthorized access, disclosure, usage, alteration or destruction. However, we shall not be liable for any loss or damage suffered resulting from any defect or error or inability to retrieve any information or data from the computer system beyond our reasonable control.
You agree that we may disclose, transfer and process confidential information or personal data as reasonably required by us or by our affiliated entities for internal business purposes including client relationship management, account management, internal financial reporting, information technology support (such as storage, hosting, maintenance, support etc.) including outsourcing of the same on a need-to-know basis on our sole discretion for any purpose herein mentioned.
It is further agreed between us that we may engage the services of experts (internal or external), and any communication or disclosure of any information relating to your e-Invoice data, whether directly or indirectly, to such experts/consultants, shall not constitute a breach of confidentiality, to the extent that such communication or disclosure is considered in good faith to be required for such experts/consultants to carry out the said services and a written undertaking of confidentiality is obtained.
